MANAGE YOUR ONLINE
REPUTATION
WITH
Online Reputation Management
Take Data-Driven Decisions
Increase Efficiency & Revenue
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Quantitative data, like NPS score, as well as qualitative results from open-ended survey questions
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Competitive Insights and Impact Scores to track and identify what most impacts your reputation
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Time-efficient response and task management, ensuring you never miss a review
Guest Surveys
Solicited Feedback is More Positive
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Customized pre-stay, on-site and post-stay surveys
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Increased overall ratings and rankings across the web
Live Messaging
Say Hello to Conversations
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Answer questions and get feedback from guests instantly & contactless
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Real-time communication to fix problems as they occur and improve the guest experience
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Multi-channel conversations in one inbox via SMS, web chat, email, Facebook Messenger and more.
Hotel Marketing
Turn Reviews into Marketing Content to Drive Direct Bookings
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Publish survey reviews on your website to improve SEO and help travelers make booking decisions
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Push survey reviews to websites
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TrustYou’s review summaries and hotel highlights are distributed to major search engines, tour operators and many more.