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CUSTOMER EXPERIENCE PLATFORM CXP

Online-Reputationsmanage-ment

Review Marketing

Publish survey reviews to improve SEO and help travelers make booking decisions

Push survey reviews to websites

ON SITE

On-Site Guest Feedback

  • Ask for Instant Feedback and Turn Detractors into Promoters
     

  • Get real-time guest feedback

POST STAY

Response AI

  • Reduce the time spent replying to guest reviews with the click of a button!

Reputation Management

  • Monitor and improve your reputation performance

  • Sophisticated review analytics captures guests’ sentiments around different topics from more than 200 review sources to reveal essential insights into the guest experience.

Post-stay Surveys

  • Measure guest satisfaction and improve your hotel performance

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